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Whether you have a question about the app, need technical support, or want to share feedback — we read every message and aim to respond within 24 hours.

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Contact Details

Email Support

support@casinoniagarapocketpass.com

We aim to respond within 24 hours on business days.

Company

CASINO NIAGARA POCKET PASS LTD

Platform

Available exclusively on iPhone via the Apple App Store.

Common Questions

How do I access my digital pass?

Open the app and tap the pass icon in the bottom navigation. Your barcode loads immediately. Use full-screen mode for the best scan experience.

The barcode won't scan — what should I try?

Tap the full-screen icon on the pass to maximise brightness. Clean your screen, hold the phone steady, and ensure the scanner has a clear line of sight to the barcode.

Is the app available on Android?

Casino Niagara Pocket Pass is currently available exclusively for iPhone via the Apple App Store. There is no Android version at this time.